Mediation Services:

In the event that both parties to a conflict would wish to meet to discuss their conflict with a trained mediator, we also offer those services.  Please contact Conflict Boss for further information on these services. 

Conflict Resolution Coaching: The Process

Step 1: You purchase a session and a form is emailed to you.  The form will ask you to describe your conflict in detail, outline your expectations of the coaching session, and will further explain the coaching process. 

Step 2:  Your form is received by one of our conflict consultants who have expert training in dispute resolution. Your conflict will be reviewed by our consultants, and potential resolutions and strategies will be formulated by a consultant prior to the session.

Step 3: You will begin your session and communicate with a consultant either via instant message, phone or email. 

Step 4:  You and your consultant will agree upon a plan for resolution.  Your consultant will coach you in negotiation skills, confrontation approaches, and communication skills.

Step 5:  Resolution! You are now equipped with a step-by-step plan to resolve your conflict.  

Coaching is offered through a variety of convenient processes. Instant messaging, email, telephone and video conference are all appropriate and convenient options for a client to use to work with our consultants.